Competent bureaucracies are essential tools for dealing with the complexities of modern life. But they only function if those who are in a position understand and can carry out the duties of that position.Or to put it another way, the difference between a competent bureaucracy and a feudal aristocracy is relevant qualifications and accountability.
Despite what MBA programs have been selling for years, management skills are not interchangeable. Or perhaps it's more accurate to say that people-management skills are interchangeable, but not sufficient qualification for all management positions.
Update: Yes, this applies to the Park Service too!
Update: And, given how bad our disaster relief is, it goes double for refugee aid!